Returns and Refunds Policy

RETURNS

Not applicable to our business.

Please refer to the payment terms and cancellation policy listed on the specific tour page, as policies differ between tours.
Once your request is received and reviewed, we will send you an email to notify you of the receipt and inform you of the approval or rejection of your refund.
If your request is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.
Refunds will be issued after deducting applicable cancellation fees and other charges. The remaining amount will either be refunded or issued as a credit note.

⚠️ Please note: Due to the nature of our services, credit notes are not typically offered in the wildlife photography tour industry.

If you haven’t received a refund yet:

Check with your credit card company — it may take some time before your refund is officially posted.
Contact your bank — there is often some processing time before a refund appears in your account.

If you’ve completed these steps and still have not received your refund, please contact us: